The Butterfly Speech Co.
Last updated: July 2025

At The Butterfly Speech Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What personal information we collect

We may collect personal information including, but not limited to:

• Your name and contact details (e.g. phone number, email address)

• Health information relevant to the provision of speech pathology services

• Information submitted via our website contact form or email

2. How we collect personal information

We collect personal information directly from you when you:

• Make an enquiry through our website

• Contact us via phone, email, or social media

• Attend a consultation or provide us with information as part of our services

3. Why we collect your information

We collect your personal information to:

• Respond to your enquiries

• Provide speech pathology services

• Manage appointments and communication

• Comply with legal and professional obligations

4. Storage and security of your information

Your personal information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.

5. Access and correction

You may request access to the personal information we hold about you, or ask for it to be corrected, by contacting us at the details below.

6. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Butterfly Speech Co.
Email: Molly@butterflyspeechco.com.au